Were not able to check in until after checkin time! Room had food on the floor under a desk on arrival to room. Check in person “Jack”I believe hie name was, seemed overwhelmed. He Offered us a $36 food and beverage credit which was not put on our account. So now have to wait to see if its credited after check out!
joanne
於 2024 年 4 月住了 1 晚
10/10 優異
Lisiane
2024年4月19日
讚好:設施服務和住宿狀況
Great place
Lisiane
於 2024 年 4 月住了 1 晚
10/10 優異
xinqiao
2024年4月16日
讚好:整潔度、職員與服務和住宿狀況
xinqiao
於 2024 年 4 月住了 1 晚
6/10 一般
Frank
2024年4月15日
Frank
於 2024 年 2 月住了 1 晚
10/10 優異
Anyssa
2024年4月14日
讚好:整潔度、職員與服務和住宿狀況
Anyssa
於 2024 年 4 月住了 1 晚
4/10 欠佳
Debra (Scotts Valley)
伴侶同遊, 商務旅客
2024年4月11日
讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
We were initially overcharged the stated price by $300 (we got it corrected). The card room door opener and the electronic door opener kept invalidating each other. Had to get this corrected 4 times before they both worked. Water was marked as free to Hilton Honors members. At checkout, we were told we had to be charged because we weren't a high enough level of Hilton Honors. Regular Hilton Honors had always been enough in the past at other Hilton owned hotels. Staff didn't know in what room the conference was being held. Evening staff were more helpful. Hotel food options limited. Some rooms noisy.
Debra
於 2024 年 4 月住了 4 晚
10/10 優異
Madolyn
2024年4月9日
Everything
Madolyn
於 2024 年 4 月住了 3 晚
8/10 不錯
Alan
伴侶同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location was great for visiting beaches and other attractions