Richmond Malcolm U. Pitt Field Hotels

"Great location! Smooth check in process! Would definitely stay there again! "

"Dirty and gross"

"AC was leaking water. Reported to front desk and we were promised a different room because tech couldn’t fix it. Left for an appointment and when we returned, another staff at the front desk didn’t believe us when we asked for a different room. She went to the room and confirmed it was leaking but said there was no availability. She then contacted the staff from the previous shift and confirmed everything. Finally found another room. It was a frustrating experience and made us feel we were lying. We were tired and wanted to rest but had to wait at the front desk to deal with this issue. The issue was poorly managed and left us with a bad taste. "

"my first stop for this trip. I love here"

"Excellent home location in quiet residential area close to many main attractions. Wonderfully equipped home with comfortable furnishings, lovely fenced in yard for our dog, and added benefit of ample paper products, soaps, laundry products, etc. The owner is very responsive to all questions. Thank you! We would love to return in the future. Tim and Heidi O’Donnell"

"The staff were nice, but the rooms were not ready at check-in time so there was a significant wait, there were a number of people in the lobby waiting. Some said they had been waiting in excess of an hour for a ready room. And, while I didn't really need it, the stove did not work in my room and I heard other guests share that their kitchen appliances did not work either."

"Clean room, friendly staff."

"Shops nearby within walking distant. "

"beautiful hotel, very hot, elevators are questionable and there were kids running around being loud on every floor. "