「My wife and I stayed here for our honeymoon, and unfortunately our experience was quite disappointing.
The first room we were given was advertised as a Deluxe Room, but it clearly wasn’t what was shown in the photos. To make matters worse, the shower had visible black mould, which is unacceptable for any hotel, especially one charging premium rates. After we complained, staff showed us a couple of alternative rooms. While the replacement room was an improvement, it still didn’t feel...
「I booked this hotel last minute without even checking the reviews, and it turned out to be the best decision! The hotel was absolutely immaculate—everything was spotless and so clean. The rooftop pool is incredible and definitely one of the highlights of the stay. The staff were great, and the whole experience exceeded my expectations. I would highly recommend this hotel to anyone visiting, and I’ve already recommended it to my family and friends. I wouldn’t hesitate to stay here again!」
「Beautiful room, excellent pools, really lovely environment. Staff very smiley, polite and helpful. Almost faultless.
They arranged taxis as needed. Spa was also wonderful.
However…..
Bottle of water 1L cost £6-7, air con hugely noisy, bed very uncomfortable, staff v e r y s l o w to serve drinks / food once ordered.
It’s a new set-up so I have no doubt it will improve.」