馬薩諸塞綠色/環保酒店

"I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and asked the manager to check, but they also said there was no refund. I think this hotel is deceptive. If I had a five-star review, I wouldn't give it a single star. It's terrible. If there was a complaint number, I would definitely file a complaint with this hotel, not just the Hilton. It's worse than an average hotel. It's ridiculous."

"很好"

"地理位置优越"

"My room does not have separate bathroom, which I did not know is an option. Be mindful of this."

"Excellent"

"The cleaness needs improvement."

"地點超棒"

"Room facility is good. We experienced power failure and technician came in 15 mins, and fixed it within minute. Mentioned that socket near wall side are over sensitive!"

"Good"