Chicago Mediplus USA Hotels

"Great service and friendly staff "

"Very sizable room, very clean, friendly staff. "

"What sets this property apart is not just the comfort, cleanliness, or thoughtful amenities (all of which are exceptional), but the people. Hospitality at this level is rare. The General Manager, Jayla, exemplifies leadership, professionalism, and genuine care for guests. Her presence and attention to detail create an environment where excellence is not just expected—it’s lived daily. Supporting her is Aaliyah, the Assistant Manager, whose warmth, responsiveness, and professionalism make every interaction feel seamless and reassuring. Equally impressive is the staff. Kevin and Ike deserve special recognition for their outstanding communication, kindness, and consistency. Every interaction felt intentional, respectful, and sincere. This team doesn’t just do their jobs well—they make guests feel valued, remembered, and genuinely welcome. I’ve stayed at world-renowned hotels across multiple continents, and what this property delivers—especially for an extended stay—is something even luxury brands often miss: authentic hospitality paired with operational excellence. If you’re deciding where to stay, stop searching. This hotel is not just a place to sleep—it’s a place that sets the standard for what hospitality should be. THANKS!! Crystal O"

"Impressed by the kindness of staff. Well appointed rooms. Very pleasant experience. Abdul greeted us like we were his company not guests. Great personality. We dropped a Starbucks bottle as we were leaving and the kind housekeeper took care of the cleanup for us. She insisted, rather than lend us the mop. Really appreciated your staff!"

"Clean room, friendly and personable staff as well as hot showers everyday. Everything I was looking for in my stay. "

"Room was very clean. Staff was super nice and friendly. My kids love the pool and hot tub."

"Host was very welcoming and touched base several times to see how everything was going. Keurig maker was not working and it was replaced the next morning. "

"The room was clean, well-appointed, and quiet. The staff were friendly and helpful. Breakfast was delicious, with a good selection."

"Very nice host and home. "