Disappointed. On our way to the hotel I received a text saying the elevator was broken down. My wife just had ankle surgery and climbing stairs was a bad option, but it was too late to change hotels. The room was run down (see pics). Even the bathroom mirror was lopsided. Dead cockroach in the hallway.
On the good side, the room was clean, the staff are friendly, the breakfast was great, and the coffee was very good.
I've stayed at Holiday Inn Express all across the country, it's a favorite. This place is not on par with any of the others