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"Beautiful hotel, great location. Good variety of eateries within hotel."

"We liked that a subway station was underneath the hotel making for easy access from Tokyo to Yokohama. We were taking a cruise out of the Yokohama Osanbashi Pier and it was an easy 10 - 12 minute walk. The hotel also had good laundry facilities, common area lounge for guests with toaster oven, microwave, fresh water, vending machine, free Nespresso Coffee (which was also available in the first floor lobby), and a nice gardened balcony. It was also walking distance to the Yokohama Bay Stars baseball stadium and pleasant gardens, a lively shopping / restaurant street, and park with fountains. Overall, a well located nicely managed hotel with a decent sized room."

"Good location. Transportation, convenience stores and dining options nearby. Room had some fancy wall panels with a warning sign about expensive repairs, maybe not suited for families with young kids. Shower is in the bathtub, not separate."

"Clean, modern hotel. Staff was very helpful. They provided robes and slippers. Had a very pleasant stay."

"Nothing"

"Location is perfect for cruise planning. Hotel is immaculate, quiet and staff was very helpful."

"The staff always smiling, helpful and professional "

"The gym was the size of a postage stamp The wooden wall walls were a bit dated and had a lot of wear and tear But everything was immaculately clean"

"Room was always kept and made up. Housekeeping staff were very courteous and friendly. Front desk staff were helpful in finding venues of interest and professional."