We had a nice stay. The price is right and the location is great. The only negative thing I could say is the bed was pretty springy and one of our lamps didn’t work. Other than that we had a great time. I would stay here again.
Jon
於 2024 年 4 月住了 1 晚
10/10 優異
Kenneth
商務旅客
2024年4月12日
讚好:整潔度、職員與服務和住宿狀況
Place is perfect!! Checks all the boxes.
Kenneth
於 2024 年 4 月住了 1 晚
2/10 很差
Queena
2024年4月10日
不滿:職員與服務和住宿狀況
It's two night of nightmare and completely ruined our trip. When we first entered the cottage it looks okay and not until we prepare to get shower and there is no hot water from the tank. We called main line and nobody answered and leave a voice message, nobody called us back. Then we go to office it already close which is just not much past 9p. What's more we find out our room front door can not be locked. We had to put our luggage against the door and we can't fall into sleep since lack of security.
Next day we complained our issues to the front desk. The men(it was turned out to be the manager) told us the shower is new and couldn't have issue and nobody in the room before complained the front door locker has problem.(His logic is if his hotel doesn't has problem before, it won't be for the future)What's more, he told us we had a miserable night its due to we didn't see their poster for after night number to get their people for immediate support. The entire conversation there is no sorry or apology instead blaming us. We were shocked by how hotel staff responded to what we were experienced and he already lost patience and almost jump from the ground. He said we will send people to check what else we want. We leave the office since we know he doesn't feel any bad of what we had last night.
Then we waited in the room the technician comes and checked the front door locker does have problems. It looks three trips to make it slightly better( still with push in order to lock)
Queena
於 2024 年 3 月住了 2 晚
8/10 不錯
Chris
2024年4月10日
Chris
於 2024 年 3 月住了 1 晚
10/10 優異
Ashley
親子同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the property. Very beautiful and the cottage had great space for my family.