Louisville Mount Washington Fountain Hotels

"Very dog friendly "

"Everything was pretty awesome. The only real issue we had was the drains didn’t drain well and the ac didn’t blow too well."

"Derby City Gaming & Hotel met our expectations. We really enjoyed watching the horses on the practice track right outside of our hotel room window early each morning. "

"There was no hot tub like advertised, the beds were not queen size like advertised they were a full, and very uncomfortable. Hotel was clean, one staff member was great, the rest were kind of rude or didn’t speak much English. Don’t forget anything there and call to report it, they do not care. "

"It was a nice clean hotel, and the workers were very attentive "

"Complimentary lobby coffee was cold. All ice machines were out of service. Our room was on the interstate side, and it was extremely loud"

"My original room had two double beds and a sofa bed. Unfortunately, it also had roaches. I saw one an hour after check in (3/12) and took care of it myself. The following morning before going to my activities there was another roach on the tile floor. I smashed it in a tissue and took it to the front desk on my way out for the day to request another room (3/13). They informed me that another room of the same type was unavailable and that my room would be downgraded. I said okay, but I expect to be compensated. We were switched to a standard double bed room for the following night. During checkout(3/14), I inquired as to how much of a refund to expect and was informed the price difference was roughly $47. I said that doesn't cover the roach issue. I called on 3/17 and asked for the general manager's number, but the hotel attendant refused me and instead took my number for a return call. I have still not received a call nor any partial refund of funds not even the $47 (3/22). Additionally, I message the hotel through the hotels.Com app on 4/20 with no response."

"The staff was very friendly. The room was clean except some soiling on the outside of the toilet. We enjoyed having a full-size fridge. "

"Very clean beautiful stay"