Dehradun Mussoorie Lake Hotels

"Very elegant well maintained hotel with excellent staff and an excellent general manager. We were troubled by cramped bathroom, lack of a power socket in the bathroom, a lack of any clothes storage. There is not a single chest of drawer. There was no explanation of which power switch does what. Too many staff members but not enough information. "

"Excellent experience "

"Property is huge and well maintained. The staff is very courteous and helpful. Biggest problem we faced in the green room was there was a group of people listening to loud music and partying till late night in the common garden. It was a terrible experience. Our kids were not able to sleep. Thanks to Aman he confronted them and requested to lower it down around 11.30 pm. But the the lady at the reception, Preeti, was seemingly very arrogant and didn't even bother to acknowledge our complaint. Hospitality means "

"Very Courteous n efficient team in Front office - Virendra, Hrithik, Shivang, F&B led by Chef Ali, Shailendra, Akshay. Best option of those who prefer serene and quieter resort."

"It's not like what Marriott property are , its like normal hotels in mussoorie. Nothing special , there breakfast and dinning area is also small , very less variety in breakfast , staff is very slow Food is ok ok "

"Clean room , warm staff, excellent food "

"Internet was good and fast"

"My experience at this hotel was extremely disappointing and definitely not worth the money. It felt like a complete waste of hard-earned money. For the price they charge, the service and overall standard were far below expectations. One of the biggest issues was the lack of proper staff training. The staff didn’t even seem to know the names of the dishes they were serving to guests. This was especially noticeable with the F&B team, who appeared careless and uninterested in providing good service. During breakfast, my partner had to wait almost half an hour just to get plates and cutlery, even after reminding the staff multiple times. It was frustrating to see such basic service being ignored. Another major inconvenience was the hotel phone system. It barely worked, and when we tried calling the concierge several times to request luggage assistance, no one answered the phone. Overall, the experience was very disappointing. I would not recommend spending thousands of rupees at this hotel. There are several other hotels nearby that offer far better service and a much more luxurious experience for guests."

"Unclean rooms and bedsheets. No hot water."