“Our check-in process was smooth and the staff member on duty was very helpful. The first room that we were given was a complete mess. It had a broken dishwasher, the phones were not functioning or were missing cords, the refrigerator was dirty and still had food in it and the room was small and very dark. It was completely not what was expected from the descriptions and photos on the website. I went back to the front desk and told them about what we found and they quickly offered another room……
“Our check-in process was smooth and the staff member on duty was very helpful. The first room that we were given was a complete mess. It had a broken dishwasher, the phones were not functioning or were missing cords, the refrigerator was dirty and still had food in it and the room was small and very dark. It was completely not what was expected from the descriptions and photos on the website. I went back to the front desk and told them about what we found and they quickly offered another room……
Heidi