"1. The service in the hotel is very good, especially the daily cleaning service.
2. The location of the hotel is very convenient.
3. The hotel staff are very professional, including counter attendants and room cleaners."
"Many thanks to Hotel Villa Fontaine, especially to Takashiba and Nakahara, as they are trying their best to contact us to retrieve our mobile battery pack which we left in our room. They stored it until we come back after our Awaji trip. This kind of service is highly appreciated as they even try to send it back to us by air parcel.
Moreover, this hotel is clean and comfortable, located at quiet area but so convinient to mass transports and plenty of eating and shopping areas.
We really relax staying there for 4 days in Kobe. "