Tokyo National Art Center Hotels

"Room was clean. Staff were extremely courteous and kind. I have never seen such a courteous staff anywhere in the world during my stay."

"Nice and helpful staffs. Room is clean "

"Location is great if Shinjuku is your vibe, very busy hotel and area! Room was quite small for the price, not enough space to open luggage so had to chuck it on the bed which wasn’t ideal. The hotel accepted luggage forwarding and had it in our room waiting upon check in! Staff were great in these processes too. Sadly the terrace where the Godzilla head is was closed during our stay for some reason so bit disappointing."

"Great value for money with public bath on top floor. Good location close to Roppongi and stations "

"I arrived early hotel staff stored luggage in self storage room and verified my checkin. However on returning to hotel for actual checkin i was notified that the staff took it upon themselves to change the room i booked to a smaller room as i only had two guest but the room i book was for three people. With no prior notice or permission requested they didn't even provide a refund for downgrading my room. I was livid. I immediately told them i want the room I actually booked and would not stay in any other. If this cannot be fixed . So the front desk staff had to get housekeeping to ready a different room. Hotel was clean and comfy. There are no windows not very close to transportation"

"Clean room and friendly, helpful staff. Train stations are about 12-15 minutes walk away. There is a nearby 7 eleven, which is useful for getting basic necessities and cash from the ATM."

"Solid breakfast, great location, friendly staff"

"I loved this hotel. Recommend to first timers in Japan."

"+ Convenient location and great city view from the room. New arrival lounge was nice to grab coffee and light breakfast - Mold growing on shower grout that was easily wiped away, therefore had not been cleaned sufficiently Washer/dryer in room did not dry clothes sufficiently Arrival lounge has “gym” but only cardio machines"