Yugawara Nishimura Kyotaro Museum Hotels

"Check in was easy and smooth. The room was very clean. The toilet had its own room. Same with the excellent shower. Staff was excellent. They had free lockers where you could keep your luggage until check in time. Our only complaint was that they would not store our luggage after we checked out."

"Staff"

"The room and reception were wonderful, and the staff provided excellent, hospitable service. However, the shuttle bus service from Yugawara Station was very disappointing. I waited for 15 minutes at the instructed location, but the bus never stopped. It drove through the rotary so quickly that I didn't even see it coming and had no chance to board. A tip for future guests: To avoid this issue, I highly recommend calling the hotel on your travel day to reconfirm the exact shuttle pickup time and location. Given how fast the bus was going, you may also want to ask them for the best spot to stand so the driver can see you clearly."

"The room is contemporary and well equipped. The onsen in the room is fabulous"

"The room was clean , the staffs were very professional and did great job . We enjoyed every moment while staying in Soratoniwa Atami Izusan . "

"Maybe to most helpful and friendly staff we have ever experienced. The rooms and property were beautiful and well cared for. "

"We had a wonderful stay at Fukiya. The property is beautiful - a classic upscale Japanese Ryokan. The service was over the top. The entire staff was wonderful and gave us care beyond any experience we have had anywhere else, and the food and baths were wonderful. We highly recommend it."

"Best part was being surrounded by nature. We love the pieces of art inside the house and the beautiful garden. I can’t get over how stunning the garden is! Very well layed out. The outdoor onsen allows one to be with nature while relaxing in the HOT spring water. "