Yugawara Yugawara Tourism Hall Hotels

"Small but tasty breakfast, good sized and newer room, nice check in staff. Hotel room floors aren’t dirty but could use a deep clean, especially below the toilet."

"Staff"

"The room and reception were wonderful, and the staff provided excellent, hospitable service. However, the shuttle bus service from Yugawara Station was very disappointing. I waited for 15 minutes at the instructed location, but the bus never stopped. It drove through the rotary so quickly that I didn't even see it coming and had no chance to board. A tip for future guests: To avoid this issue, I highly recommend calling the hotel on your travel day to reconfirm the exact shuttle pickup time and location. Given how fast the bus was going, you may also want to ask them for the best spot to stand so the driver can see you clearly."

"The room is contemporary and well equipped. The onsen in the room is fabulous"

"The room was clean , the staffs were very professional and did great job . We enjoyed every moment while staying in Soratoniwa Atami Izusan . "

"Very relaxing and authentic experience. The meals were so elaborate and delicious! Beautiful setting."

"Maybe to most helpful and friendly staff we have ever experienced. The rooms and property were beautiful and well cared for. "

"No attendant at the check-in, no staff in the hotel thru out my stay. You have to call their sister hotel and ask the staff to walk over for check in, then you are on your own. "

"We had a wonderful stay at Fukiya. The property is beautiful - a classic upscale Japanese Ryokan. The service was over the top. The entire staff was wonderful and gave us care beyond any experience we have had anywhere else, and the food and baths were wonderful. We highly recommend it."