Hakone Hakone Ropeway Hotels

"Yes"

"Excellent services and best experience ever, must return!!"

"The staff was friendly and the breakfast beautifully presented and delicious. The bed linens were old and there was a moldy smell in the main rooms. The toilet seat functions were intermittent and the heater was loud so that we had to turn it off. The property could use some updating."

"Perfect"

"A great room with amazing views of the lake and Mount Fuji. The staff were incredibly friendly and helpful, including giving lifts to local restaurants and the bus stop. The Onsen shared the same views. A vey tranquil place to stay."

"If I can rate this place 6 out of 5 I would. Suouzan station directly has an elevator to the entrance. Extremely convenient to use. Staff is friendly, attentive and the atmosphere is the definition of zen. I have never felt more relaxed. Highly recommend a shiatsu massage with your stay. Food is delicious. Private onsen views are amazing as it over looks the mountain. The real highlight was our personal attendant, who made our stay memorable. She taught us some Japanese, remembered all our preferences and was a delight to be around. Truly world class service. We hope to be back and have her as our attendant again. どうもありがとうございます"

"Clean and friendly."

"Staff was exceptionally attentive and professional. The food was excellent. Everything was well organized. The environment was peaceful and welcoming. "

"Hot tube was good and the staff is really helpful"