Minamiashigara Sunset Falls Hotels

"Yes but smal"

"We had a lovely stay. It was raining when we arrived and we decided to relax in our private onsen. The experience was a dream. Rooms are cleaned daily and minibar restocked. The staff was polite and helpful, the property itself is serene. "

"The room is very big for Japanese style room. Slightly dated but clean. The staff were very kind and helpful with transportation. The only complaint is the use of the onsen. It was very loud with talking and excessive laughing. People were “swimming” in it and going underwater. Kids were running around. It was not enjoyable and felt other guests did not know how to respect or use the onsen. Did not return to the onsen. "

"Great hot spring"

"The hotel was so peaceful and calming. The room was very large and had all of the amenities and then some. The onsen was so relaxing. The dinner meal was 5 star quality. I'm not sure what I was eating at times but it was beautifully presented and delicious. "

"Dinner was OK, not the best. Loved everything else about the place. Breakfast was worth it. "

"Really lovely place with very hospitable and attentive hosts. Very nice Ryokan room and we got free upgrade to a room with personal onsan. Property has public onsan but men section was under service. Host offered timed use of ladies public onsan for privacy but as had one in room we declined. The property is a good 10min uphill walk from bus stop. So you may need to consider getting a taxi, or contacting host. On leaving we asked for a taxis but host kindly arranged for one of the staff to drop us to bus stop. Would highly recommend for traditional Japanese experience."

"Despite the beautiful location of the hotel, the staff and facilities were unfortunately very uninviting. No amenities were given and everything had to be bought at an extra cost. Additionally the hotel bar did not have change so you had to pay with the exact amount if you wanted to get a drink. Finally, the room itself was decent, felt clean but unfortunately the futons were extremely uncomfortable (and I sleep on Japanese futon very often). Don't count out hakone from your trip but I would recommend looking elsewhere if you plan on staying."

"Room is good, but the shower room is on the ground floor same place with the hot spring, the bus stop is nearby to the train station, however there is no supermarket or restaurant nearby, you have to take the bus to get there, hotel is quite far from the train station that the bus fare is not cheap "