Hakone Hakone Toy Museum Hotels

"Really enjoyed the private bath and the accommodations while we were there. The staff was extremely friendly as well. Unfortunately, I was not there long enough to take advantage of the spa or bar but perhaps next time :)"

"Beautiful property and onsen. Attentive staff. Tranquil setting."

"Absolutely stunning hotel. All the staff were very friendly and helpful and extremely attentive. They represent the hotel very well. We stayed in one of the rooms with a private onsen and the view of the mountains and the river below was wonderful, very peaceful. The room included in room dinner and breakfast service and this was such an amazing treat. Our guest assistant was excellent, she seemed to be so happy and enthusiastic to serve all the time. At one point, I had been playing with the coffee machine, trying to rescue a pod that didn't quite work and she noticed me doing this even while she was clearing up breakfast and came and made me a coffee completely on her own initiative. The food was so delicious and fresh and beautifully presented. In everything we felt thoroughly spoilt. It was a wonderful 2 night stay."

"What an amazing experience. After a 10 hour flight and a 3 hour train ride all I wanted was a soak in the onsen and a comfy night sleep. It delivered on that and more. It was close to the train station, easy check-in, friendly staff, and the onsen was completely empty; all to myself after all that travel. In the morning they served me a multi-course breakfast. It put American “free continental breakfast” to shame. Next time I’ll spend more than one night here. "

"Excellent hotel overall."

"Quite spacious and the staff were very helpful and professional. But there was no Mountain View from our room and the sleeping room smelled a bit funky"

"Great hotel. Room was large , beautiful and clean "

"Staff was very friendly and kind. The breakfast was really a top notch. The onsen in the balcony was amazing. The hotel is huge. There was nothing to complain. "

"We loved our stay here, the bath on the balcony was so relaxing and peaceful and there are both public and private onsens that can be used when available. My husband and I used the private onsens and enjoyed the free ice cream and drinks also available at all times. The kaiseki breakfast and dinners were a great experience and a good opportunity to try traditional Japanese cuisine. The staff are very kind, welcoming and friendly and it’s about a 10 minute walk from Hakone-Yumoto station."