Hakone Hakone Open Air Museum Hotels

"A really great family hotel in the heart of Hakone. It’s very clean, the staff are absolutely amazing and the kids can enjoy free access to Yunessun (the onsen water park next door). We enjoyed the buffet food, unlimited ice cream, and all sorts of drinks and snacks peppered around the lobby floor. They just look after you very well here. If you have kids, I definitely recommend staying here for a few days while exploring Hakone and enjoying the onsens. We will come back again. "

"I stayed with my partner and his elderly parents. We were so impressed with the quality of the service here. I especially loved being able to partake in the traditional aspects of the ryokan, wearing yukata, sleeping on futon. We loved the traditional Japanese meal package, the food was superb! Thank you so much for hosting us, we left with such fond memories! "

"I enjoyed the stay like never before! "

"tranquil setting walkable to art museums, lovely indoor/outdoor onsen, outstanding food, kind staff"

"Overall, a lovely experience!"

"The room was fantastic! If you want to sleep well, sleep on these beds. The food is really good. Make reservations for dinner and activities. Get a room with a view! "

"An Unforgettable Stay Defined by Grace, Care, and Thoughtful Hospitality Our stay at Gora Kansuiro was truly exceptional and deeply memorable. From the moment we arrived, we were met with genuine warmth and attentiveness that made us feel not like guests, but like we were being welcomed into something sacred and intentional. The hospitality was generous in every sense, but what stood out most was the extraordinary care given to our meals. Each dish felt thoughtfully curated, beautifully presented, and prepared with such sensitivity and precision. The staff went above and beyond to accommodate us, making the dining experience feel deeply personal rather than routine. It was clear that great pride is taken not only in the food itself, but in how it is shared. The ryokan itself is serene, elegant, and grounding. Every detail, from the tatami rooms to the onsen experience, invites you to slow down, be present, and fully absorb the calm of Hakone. The balance of tradition, comfort, and quiet refinement is impeccable. What we will remember most is the kindness—the feeling that every interaction was sincere, unhurried, and rooted in care. Gora Kansuiro is not just a place to stay; it is an experience of Japanese hospitality at its finest. We are deeply grateful and hope to return one day."

"Good room"

"Beautiful rooms, clean and well equipped. Will recommend it! Just as few notes if this is your first time in this area: Difficult to use the appliances as they are in Japanese, even though they provide a QR code with instructions we couldn’t use it. There are no dining options nearby and no restaurant at the hotel. Check-in is virtual and they are strict with the 3 pm check-in. Difficult to find or request taxis. "