We enjoyed the stay and the service was very good! The staff serving us dinner was friendly and helpful. Open bath onsen was amazing. Highly recommended if you want a healing trip in Hakone. And adorable free drinking bar and cute public lounge.
Lai Shan
2023 年 10 月入住 1 晚
10/10 超赞
MINGKAI
2023年08月28日
MINGKAI
2023 年 8 月入住 1 晚
10/10 超赞
Namdy
2023年03月12日
Namdy
2023 年 3 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2022年12月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect onsen ryokan experience
The service is absolutely fantastic. The staff members are warm and welcoming. Was leaving the place in the rain and the staff helped us to get umbrella. The food is perfect, showing Hakone’a local flavours and Japanese cuisine culture. Overall, this onsen ryokan experience is the most memorable in my trip :) a big thank you to the staff and the whole ryoken :)
真实旅客
2022 年 11 月入住 1 晚
8/10 还可以
真实旅客
2019年08月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 8 月入住 1 晚
10/10 超赞
Alexa
与配偶出行
2024年04月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastique ryokan au personnel d’un très grand professionnalisme. Les repas sont excellents (et très copieux) ; ils permettent de découvrir la cuisine kaiseki. Onsen privatifs à disposition (sur réservation) extrêmement agréables. En bref, nous avons passé un merveilleux séjour.
Alexa
2024 年 4 月入住 2 晚
10/10 超赞
Sara
2024年04月18日
满意:清洁度、员工和服务、住宿条件和设施
I would love to rate Matsuzakaya Honten more than 5 stars, 10000 stars for our time here. It was the highlight of our trip. One of the most magical days I have ever seen when we arrived in the pouring rain. It is tucked away in the mountains, peaceful, relaxing, and beautiful. The staff are wonderful and I loved making friends with Suzuki and our server. They are all kind people who make you feel welcome! The baths are all beautiful and the food exquisite. An easy bus ride down to Lake Ashi for some wonderful sight seeing of Mount Fuji. I hopefully will return one day to matsuzakaya honten!