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"A really great family hotel in the heart of Hakone. It’s very clean, the staff are absolutely amazing and the kids can enjoy free access to Yunessun (the onsen water park next door). We enjoyed the buffet food, unlimited ice cream, and all sorts of drinks and snacks peppered around the lobby floor. They just look after you very well here. If you have kids, I definitely recommend staying here for a few days while exploring Hakone and enjoying the onsens. We will come back again. "

"I stayed with my partner and his elderly parents. We were so impressed with the quality of the service here. I especially loved being able to partake in the traditional aspects of the ryokan, wearing yukata, sleeping on futon. We loved the traditional Japanese meal package, the food was superb! Thank you so much for hosting us, we left with such fond memories! "

"部屋もきれいに整理整頓されていて、スタッフの対応も良かった"

"The most beautiful time at an incredible hotel. Wonderful staff. Gorgeous amenities. "

"Everything was perfect! Room and other amenities are clean and great services. And traditional ryokan dinner was fantastic!!!! That was a good lecture for my daughter studying culinary arts. The private bathtub is enough to take a good rest. I'll visit again."

"tranquil setting walkable to art museums, lovely indoor/outdoor onsen, outstanding food, kind staff"

"Overall, a lovely experience!"

"Legitimately the best hotel I've ever stayed at. Top tier service from time of entry, very clean facility, and food served at dinner and breakfast were excellent. My partner and I were surprised at how comfortable the beds were. "

"The room was fantastic! If you want to sleep well, sleep on these beds. The food is really good. Make reservations for dinner and activities. Get a room with a view! "