North America Hotel with Pool

"Room was clean and turn down service was prompt and through. We didn’t have control over the air conditioner and our door didn’t close properly, which made it feel unsafe. "

"Great location in NYC. Close to Time Square and lots of restaurants!"

"The property it self was clean , once I walked into Sheraton I thought everything was great the staff were telling us we get a $35 every night we stay we can use it at the bar , Starbucks , or there restaurant we’ll let me tell you they didn’t tell us Starbucks was in the hotel there communication wasn’t great maybe because they saw me and my boyfriend young not sure happens a lot to us , second night we get back to freshen up at our hotel and the tv was turning on and off I called guest services they quickly called Cesar for us let me tell you Cesar was Great he was so kind and kept saying sorry for the inconvenience he quickly moved us room mind you he was just the guy who service the tv and stuff we went down stair talked to some guy and I told him if he can do anything for that inconvenience we payed lots of money to stay at Sheraton top floor sky view floor 49 and he said no that the house keepers are in charge of the TV I thought that was ridiculous I wasn’t there to argue with him it was our first time in New York so I let him be , I loved New York but I would never stay at Sheraton again let me tell you it’s not Marriott experience ! "

"Good lication 2 minutes from Times Square and boardway "

"Excellent location, good breakfast, hotel felt fresh and clean, huge rooms by NY standards. Staff were a bit cold but again this is a NY thing and not specific to the hotel. "

"All was OK"

"The rooms were generous in size but the window glass was foggy. I would stay again, all staff we encountered were wonderful. "

"Way more expensive than what it is worth. But, the staff is incredible. There weren't any microwaves (weird), but overall fine. "

"Awesome hotel"