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"The location was good, parking was very easy in Q Park with discount. Room was pretty average for a delux room. No drawers, or suitcase stand so every time I needed something the case went on the bed which isn’t great. There was no close up make up mirror in bathroom which was annoying. No fridge which was also a surprise. I checked in online and got confirmation email saying pick keys up at reception or from machine. Machine wouldn’t dispense keys so went to reception. Female member of staff said you’ve not checked in despite me looking at an email saying I’d successfully booked in online! She was having none of it, not much customer service no apology…."

"Hotel was good , breakfast really tasty staff were amazing . Bar staff were also amazing shout out to Henry who made my wifes espresso martinis thank you sir. Reception staff so friendly and helpful Now my only moan is the room , it was very clean but i could hear ever footstep from the room above Tv in another room . Overall it was really nice hotel and i would stay again but i would probably upgrade room "

"Loved the pool steam jacuzzi to relax after long flights."

"Location is right next to lime street station, close to bars & shops 10 min walk to city centre."

"Internet was good. I had to take the tram up to the Trafford Centre to do.some shopping."

"We stayed for 2 nights as a surprise for my boyfriend’s birthday. We checked in and Cole on reception was great, very welcoming and gave us all the information we needed. He also kindly upgraded our room which was a really nice touch. Our room was lovely with everything you need. The spa in the hotel was amazing; so clean and not crowded we used this both days. We would love to return again soon. "

"Overall okay experience. However, long waiting times to speak to staff at reception. "

"Stayed here one night, lovely hotel, staff very professional and friendly, amazing food in restaurant. Definitely be staying hete again"

"Excellent stay, highly recommend. "