"We had a nice stay at La Suite West. The hotel is located near Bayswater and Queensway Underground tube stations so it is very easy to grab transit. The location is also very convenient it is close to lots of shops, restaurants, pubs, and stores, and right next to Hyde Park and Kensington Gardens.
The staff are very nice! We arrived before check-in and they stored our bags and brought them to the room for us. That said, this hotel has a rather strange layout. The floors themselves are split-level so often have to navigate a small set of stairs or uneven floors. We had a room in the basement floor but asked to move because it was DARK with no natural light. Staff was very accommodating and moved us to a room on the 1st floor with a proper window and a bathtub which my wife really appreciated.
Our room was nice and the bed was comfortable. The bathroom was nice but the bathtub is awfully high. I would think less agile folks would have a hard time getting in and out. The half-glass divider didn't keep the water from the rain-shower inside the tub very well and ended up with a wet floor. I opted to use the handheld wand after that incident. Also, we could hear noise from the underground tube every few minutes. Honestly, I zoned it out after the first day, and attributed it as something I could live with considering how close were were to the tube.
Overall, a pretty good stay. The location is excellent and the staff are very friendly."
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