We had to switch rooms 3 times, the first room was filthy, the second room had bugs, also dirty and the floor was separating, the final third room the A.C. was not working had to wait for the only maintenance guy that the huge property had to fix it,but he was very nice. The beds were extremely uncomfortable, tossed and turned all night, no one in my group really got any sleep. They have people living there so the pool was overran by the people who live there....