PROS: Windsor Hills clubhouse is awesome, townhome is close to it, and very convenient to Disney. Management company were very responsive and provided detailed information. Nice flat screen TV's in the house (about the only thing working and/or updated). CONS: After reading the prior reviews I was hoping for something much better than what we arrived at. Overall, the home was dirty with either breaking or broken amenities. The pool (which we paid extra for) was too hot to swim in for two days. I called the management company (which is the only saving grace to this rental property) who came over immediately and turned off the pool heat. However, when I asked for even a partial refund I was told that was not possible. So, I paid for 5 days of the homes pool use to only get to use it for 3. While others might say the mattresses were like "sleeping on clouds," we found them to be extremely broken down. Also, the couches and dining chairs were very used and broken down with bad cushioning. There were stains on the carpet throughout the entire home (this cannot be overstated to how bad the stains are throughout the house). The throw rugs had obviously seen better days as well. The washer smelled like mold and needs a thorough cleaning as well. When we arrived there was food on the wall behind the trash can and all of the baseboards looked as if they haven't been wiped down in years. I actually took pictures of everything which further shows how poorly the house is maintained and/or cleaned. I did call the property management who immediately sent over the cleaning crew who did wipe down the walls. However, a THOROUGH cleaning of the property, along with paint, new carpet, and newer furniture is needed. Other reviewers stated the home was "perfectly clean," maybe my expectations are higher than average. Regardless, when you can't open the blinds to look out to the pool without at least one falling, its a concern. OH! And the back door's manual lock doesn't work. There is a hasp that is operational but disconcerting that this is the only working lock to the door. Overall, not happy about paying more, comparatively speaking, for a home with bad cleaning and maintenance. Would not recommend staying here if your standards of cleanliness and newer furniture are an expectation.