this hotel is very very very very very very very super good
Ray
於 2019 年 12 月住了 4 晚
10/10 優異
Yen chi
家人同遊
2019年12月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yen chi
於 2019 年 12 月住了 2 晚
8/10 不錯
真實旅客
家人同遊
2019年12月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
家庭房設備貼心
真實旅客
於 2019 年 12 月住了 1 晚
4/10 欠佳
Kathy
家人同遊
2019年12月5日
讚好:職員與服務
不滿:整潔度
At first, the reason why I'd choose Sarasa hotel not because the new opening but also it provides a handy phone. It's a convenient tool. However, I found the hotel no longer provide it and only broadcast on its Japanese website.
I also sent the email to report this problem. But I didn't get any reply.
Secondly, I was lived here for 10 days. But no one clean my recycle items although I write [please help to clean] in English and Japanese.
At final, I had no choice but put my recycle at the outside door.
in another hand, the staffs at the front desk are very kind and sweet,
I forgot my backpack at the lobby, the stuff right away ran to my room and sent it to me. Thanks a lot again!