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"Lovely staff, easy check in, great location next to station, highly recommend :)"

"Staff was really nice helpful"

"It was a nice pleasant stay."

"Nice quiet location, just close enough to walk to Akakura Kanko ski lifts with skis, and also to Akakura Village in the evenings. Very friendly staff and impeccable service."

"The staff was very professional and welcoming. Rooms were clean and comfortable. Breakfast & happy hour was nice to chat and meet other travelers"

"Really nice Ski in ski out hotel. "

"Loved it! Authentic and comfortable. Great location. Great hosts! "

"Got to the place pretty late and was expecting to just ramen in myself but I was welcomed by Mike at the parking lot to pick my luggage to my room! Thankful to have Leo and Mike to cook BBQ for me! Dinner was just next level❤️ great stay that feels like HOME! Thanks to Mike recommendation, my intinery is set for the next 2 days ! "

"This is the only Onsen-hotel located near the Nagano station. "

"Amazing family lodge - nice facilities did go in off season but was very welcoming and easy to deal with! Plus very close to Goryu"

"Food and service were excellent."

"We loved our stay at the Hakuba Tokyu Hotel! We only had 2 nights in the area but wish we could have stayed longer. The hotel provides a free shuttle to the Happo One Gondola (and other ski resorts if necessary) and to the train station - very helpful! It is in an excellent location - close to the Happo One Gondola and plenty of places to eat. We ate in the hotel itself and the food and service were excellent. The onsen was incredibly clean and relaxing. We would definitely recommend this hotel...