Surabaya Pakuwon Mall Hotels

"Great hospitality iverall and impeccable service in the breakfast room."

"Staff helpful, clean property, good location"

"I have been waiting for a reply for a change in my booking, hotel has not replied back to me and I am charged."

"The room is clean and staffs are hospitable"

"Friendly staff. Clean rooms and an awesome pool! I had a great stay."

"Clean room Good wi fi Good breakfast Good service staff"

"Check in n check out gampang"

"部屋がとても臭かった。"

"Cozy well functioned appartment with wifi, netflix, warn shower and small kitchen. The host was very responsive and allowed late check out. We will come back next time We"

"Not a good experience "

"シャワータイプのトイレであり、トイレットペーパーが設置されていない為、日本人には慣れない。風呂のシャワーについては、手持ち部分に亀裂があり、そこから水が漏れ出ている為、水圧が弱い。また、湯が出るまでにかなりの時間を要する。コンセントの場所が使いづらい。"

"Séjour horrible! Même si le personnel semblait sympathique, l’état de l’auberge laisse à désirer. La chambre très mal entretenue puait (littéralement) à tel point que j’ai du dormir avec un masque et de l’huile de lavande. État de propreté discutable! J’ai dû demander un drap car seulement une couverture sans doute pas lavée après le passage des clients. Mon avion était dans l’après midi mais j’ai préféré partir le matin pour respirer à l’aéroport! Bref, personnellement, je ne remettrai plus...

"The room not to clean. The property items/utility less and some of them broken. "

"The kinchen facilities were not equiped enough. "

"Such a terrible experience. Do not stay here. "

"the room was not clean, sheets had stains, and the shower curtain was moldy. the stay overall was decent and location is great."