“Fantastic property. The staff at the front desk could be a bit less robotic and learn a more friendly demeanor, otherwise everything about the property was amazing. ”
“We booked a one BR Apartment for a family of 4 including 2 kids (5 yo).
The apartment and the bathroom was spacious and fully equipped. The sofa bed in the living room converted to a pull out bed (unfortunately it is the most uncomfortable bed for 2).
The location of the hotel is excellent, with 2 minutes walk to the famous Arbat Street.
There are plenty of supermarkets around, with a huge Magnum store just across the road in Lumier building. ”
“The receptionists are nice and helpful. Room is clean and tidy. I have a comfortable stay here. It closes to bus station but takes 15-20mins walk to train station. I would recommend it to others.”
“I recently stayed at the Novotel City Centre for work, and both the hotel and its location were excellent. Unfortunately, I was overcharged by a taxi driver upon arrival at the airport, who demanded 40,000 KZT for a ride that should have cost only 10,000 KZT.
However, a member of the hotel staff, Adil, went above and beyond to assist me. He promptly reviewed the hotel’s CCTV footage, identified the taxi involved, and contacted the taxi company on my behalf. Thanks to his intervention, the……
“We loved our stay here. The staff went above and beyond to ensure our comfort and assist us. The breakfast was the most extensive buffet we have ever seen; we were shocked that there had been negative reviews. The location is great. There is a nice park across the street and it’s a short walk to many great sights. ”
“Прекрасный отель. Даже не смотрите по сторонам. В самом лучшем месте Алматы, до Достык Плазы 700 метров. Персонал очень вежливый и помогает во всем. Завтраки приносят в номер во сколько вы пожелаете. Даже местные на геликах и других дорогих машинах в этом отеле останавливаются. Вообщем цена качество просто супер. Особенная благодарность Ансару ”
“The Plaza Hotel is a decent place to stay in Almaty. The rooms are clean, well equipped and comfortable. The breakfast is good but not amazing but as it’s a buffet I’m sure there’s plenty there to satisfy everyone. It’s not the most central hotel but the area around is safe and the river makes orientating yourself in the city quite easy. Get Yandex Go the ex-Soviet equivalent of Uber and getting around costs next to nothing and is very quick and efficient. Would I stay here again? Absolutely!……