Paradise Island Spa Hotel

"Horrible"

"The view from the room was amazing, the cleaning crew was amazing as well, we did experience water pipe sound through each night of our stay in room 8584, my kids did not sleep well because of the sound. "

"This resort is clean, well-kept and keeps to the underwater lost city theme with underground caverns filled with fish, waterslides that go into shark tanks etc. There is so much to see and do that no one will be bored. My only negative is how expensive the food and drinks are. If you are planning on eating breakfast, lunch and dinner on the resort property, plan to budget about $200USD per day for each adult and about $50USD per day per child. Some rooms have fully equipped kitchens and there is a few grocery stores on Paradise Island where you can get groceries if you want to save some money and cook for yourself. Other than that, the resort is absolutely beautiful and we will 100% be back. "

"Had a wonderful time! The place was beautiful and relaxing! "

"Lovely place. Beautiful and maintained so well. "

"We have stayed at Atlantis a number of times before and were really disappointed with our stay at Harborside. Unfortunately there was a power outage for over 12 hours and when the power came back on we discovered a cockroach in our room. My family ended up having to move rooms in the middle of the night. The issues continued because we had no hot or even warm water for two days and the Internet that we paid for was not working. We were told that we would not be charged given that the Internet was not working but it showed up on our bill and has still not been credited. The other thing that I would caution other travellers about is putting anything on a credit card as we ended up with duplicate charges to both our credit card and then on the bill with the room charges. We have brought this to the attention of the management and have still not received a refund and it has been almost a week. "

"i can’t say enough about the staff!! they are magnificent. Every amenity is anticipated before you ask. the beach staff is on the ball every minute. the beach itself is captivating. The Beach Club has the beautiful versailles gardens that are breathtaking and the grounds ooze history of opulence. "

"Was told club level but when we arrived, no club level "