“Very disappointing stay considering paying up to Euro 1500/ ++ per night
F&B
- 2 out of 3 restaurants are booked for event and not available to guest
- Food quality is subpar (from breakfast to dinner)
Spa
- Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival
- Heated pool temperature is lukewarm at most
Room
- Sound proof in bedroom is very poor, you can……
“Hostess do her best to make us free of trouble . She gave us clear and in time direction about how to get the key , how to parking. Great breakfast and nice service. ”
“Beautiful location nestled between Tremezzo and Lenno. Our balcony view was spectacular as was the service and food. The staff was very helpful and efficient. We felt it was a good value as contrasted with neighboring hotels.”
“Really lovely apartment with a beautiful view of the lake Como. We walked to Tremezzo which was only 8/10 mins from us Lenno was also around the same so both town are fairly close. However when hot you probably want to take PT but the bus was not on time most times. Regardless this property on its own was worth it. Comfortable bed and clean property is with all amenities you’ll need for a few days. My husband and I enjoyed our time here very much. ”
“Our family of 3 had a great time staying at the property. The only issue was the Wi-Fi, it was very weak and dropped constantly. Besides that, other things were nice. It’s close to water taxi, as well as ferry to Bellagio/Verrana (10 mins walk to your left), ferry to Como & bus are few step on the right. Would stay here again. ”
“The Grand Hotel Victoria is an amazing property with a warm and friendly staff willing to help at all times. Our stay in a Jr Suite was spectacular, with a deck and expansive views of Lake Como. The rooms were very nicely appointed and the staff was very responsive to cleaning requests, turn down service and requests for things like ice and pillows. The Spa is amazing, with literally something for everyone, whether you like lap pools, waterfall massagers, hot and cold therapies, saunas and so……
“The property is stunning. The restaurant on the premise is top tier throughout Como, and the staff are so helpful and thoughtful. We will be coming back and there isn’t a second thought of where we will stay.”