鳳凰城天堂谷村酒店住宿推介

「The bed didn’t have a box spring. Could literally feel springs . I have never had such a bad sleep in 25 years of travel. I spoke to the front desk and all they did was note they will advise house keeping. Maybe some “points to compensate me” I have a full day of travel internationally today and can’t say I feel the rested after sleepless my there.」

「The front desk staff is nice.」

「The space was peaceful- which is saying something as there was construction going on while we were in property.」

「The villas were reasonably clean. The carpets can be sticky so watch out for that.」

「Location was great. The property was clean. Received great communication from the manager. The kitchen was sparsely equipped. Great fridge and stove, very minimal in utensils, and kitchen towels. There was no need for the large wine fridge for short-term rental. The bathroom did not have safety features in the tub/shower areas. No non-skid strips, and safety handles were missing. Towels and linens were plentiful. The laundry equipment was fine, just the sliding barn doors made the transfer...

「We are supposed to checkout at 12pm, but a staff opened our door and came into our before at 11:50 without knocking the door while we were changing. Also, the noise cancellation is very bad that we can hear the loud music from next door. And there is a machine in the room that occasionally makes huge noises, which affects our sleep a lot.」

「Feel safe」

「全部一切都很棒，空間很好，早餐很棒，人員都很親切。」