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玛雅里维耶拉马若玛 - 贝尔蒙德酒店

5.0 星住宿

Maroma, A Belmond Hotel, Riviera Maya

选择日期以查看价格

点评

9.6/10
绝佳

热门服务设施

  • 位于私人海滩
  • 游泳池
  • 含早餐
  • SPA
  • 可带宠物
  • 含停车设施
当前价格为 HK$6,464
总价 HK$8,818
含税款和其他费用
5 月 31 日 - 6 月 1 日

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  • 游泳池
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玛雅哥巴悦榕庄
Playa del Carmen
  • 位于私人海滩
  • 游泳池
  • SPA
  • 可带宠物
9.6 分，总分 10，绝佳，1,000 条点评
新价格 HK$3,752
总价 HK$5,130
含税款和其他费用
6 月 5 日 - 6 月 6 日
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对比同类住宿

政策

入住

开始办理入住：15:00；停止办理入住：00:00

提前入住需视供应情况而定

付费可提前入住

提供无接触办理入住服务

提供快速入住服务

住客需年满 18 岁

退房

12:00 之前退房

提供无接触办理退房服务

延时退房需视供应情况而定

需付延时退房费

提供快速退房服务

特别入住说明

此住宿接待方提供机场接送服务（可能会额外收费）。如需安排接客服务，住客必须使用预订确认邮件上的联系信息，在抵达前 48 小时联系住宿接待方

前台工作人员将在住客到店时接待

住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

可携带宠物入住，每只宠物每次入住额外收费 MXN 4000，另加每次入住押金 MXN 4000

欢迎服务类动物，并且免除有关费用

总共可携带 2 只宠物（每只宠物限重 5 公斤）

有食物碗和水碗

儿童及加床

欢迎儿童入住。

限 2 名 11 岁及以下儿童免费入住，前提是这些儿童与父母或监护人同住一间房并共用现有床褥；但儿童可能无法获享免费早餐

提供折叠床/加床，每晚收费 MXN 129.0。

住宿接待方可应要求提供免费儿童床

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 住客需在预订后的 24 小时内以电汇支付订金。

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 机场接送费：单程每辆车 MXN 3200（乘客不超过 4 人）
  • 宠物押金：每次入住 MXN 4000
  • 宠物费：每只宠物每次入住 MXN4000
  • 服务型动物免费
  • 付费可提前入住（视供应情况而定）
  • 需付延时退房费（视供应情况而定）
  • 折叠床使用费：每晚 MXN 129.0

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡，以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
住客须提前联系住宿接待方，以预订店内停车位。
此住宿接待方接受的付款方式有：信用卡、借记卡，以及现金
此住宿有权在住客到达之前向其索取信用卡预授权。
支持无现金交易。
店内允许举办派对和活动。
该住宿场所采用的安全设施包括：一氧化碳探测器、灭火器和烟雾报警器。
此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房
住宿确认执行下列清洁和消毒规程：Belmond Protects 协议 (Belmond)。
请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。
住宿登记号008-007-005264/2025

其他注意事项

此住宿场所没有电梯
07:00 至 19:00 可使用游泳池。
按摩服务和SPA 护理需要进行预订。可在到达之前使用预订确认信息上的联系方式与住宿取得联系以进行预订。
只有经过登记的住客才可进入客房。
住宿可提供连通房/相邻房，具体视空房情况而定。住客可通过预订确认邮件中的联系信息向住宿提出要求
某些设施可能有限制，住客可以使用预订确认邮件上的联系方式向住宿查询详情。
建议开车出入该住宿。
5 岁以下的住客不允许进入 SPA 场所，12 岁以下的住客仅可在成人监管下进入 SPA 场所。
住宿接待方欢迎所有性取向和性别认同的客人（LGBTQ+ 友好）。

常见问题

玛雅里维耶拉马若玛 - 贝尔蒙德酒店允许宠物入住吗？

是的，此住宿允许携带宠物入住（总共可携带不超过 2 只宠物），每只宠物限重 5 公斤。将收取每次入住 MXN 4000 的押金和每只宠物每次入住 MXN 4000 的费用。服务类动物免费。

玛雅里维耶拉马若玛 - 贝尔蒙德酒店住宿费用是多少？

截至 2026 年 5 月 23 日，我们找到的玛雅里维耶拉马若玛 - 贝尔蒙德酒店 2 位成人 1 晚最低价是 HK$6,464（不含税费），入住日期是 2026 年 5 月 31 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

停车费是多少？

该住宿免费提供自助停车和代客停车。

何时可在玛雅里维耶拉马若玛 - 贝尔蒙德酒店办理入住？

开始办理入住：15:00；停止办理入住：00:00。 可安排提前入住，须支付费用（取决于客房供应情况）。

何时可在玛雅里维耶拉马若玛 - 贝尔蒙德酒店办理退房？

退房时间为 12:00。延迟退房会收取费用（视客房供应情况而定）。

玛雅里维耶拉马若玛 - 贝尔蒙德酒店提供前往机场的班车吗？

是的，按要求提供机场班车。每辆车费用：MXN 3200。

玛雅里维耶拉马若玛 - 贝尔蒙德酒店的地址在哪里？

这家马罗马酒店依傍着海滩，距离艾尔卡马隆玛雅河高尔夫球场、第五大道和Puerto Morelos Town Square (莫雷洛斯港市镇广场)不到 20 公里。距离艾许克瑞生态主题公园 27.5 公里。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于的点评

9.6

绝佳

9.8

清洁度

9.2

地点

9.8

员工和服务

9.6

住宿条件和设施
10 分 - 超赞。107 条好评，共有 125 条点评
8 分 - 还可以。13 条好评，共有 125 条点评
6 分 - 一般。3 条好评，共有 125 条点评
4 分 - 很差。1 条好评，共有 125 条点评
2 分 - 糟糕。1 条好评，共有 125 条点评

点评

已验证

10/10 超赞

Daenen

Service, staff and amenities were amazing.
2026 年 1 月入住 7 晚
已验证

10/10 超赞

Luis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

El mejor hotel

Mi hotel favorito
2025 年 4 月入住 3 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Outstanding food and service, great beach and beach amenities
2020 年 2 月入住 2 晚
已验证

10/10 超赞

James

满意：住宿条件和设施，清洁度
We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our stay. From the arrival welcome ritual to the departure treats, the staff was unbelievably hospitable. They even made us custom hats that said fiance/fiancee! We will definitely be back.
2026 年 1 月入住 2 晚
已验证

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Maroma rocks!

I love this hotel.
已验证

10/10 超赞

Dave

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome small boutique hotel with exquisite service! Food was awesome! We will be back.
2020 年 1 月入住 10 晚
已验证

10/10 超赞

Virginia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service, beautiful grounds, quiet. Lovely room and pools. Lots of space, good yoga.
2020 年 1 月入住 4 晚
已验证

10/10 超赞

Al

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Belmond Paradise away from home.

The service was excellent throughout the hotel. All the staff especially Moises in the resturant & Sergio by the beach. Rafa at the hospitality desk.
已验证

6/10 一般

Nick

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It's a large property with extensive grounds and facilities. The staff are extremely helpful and the room rate we paid was reasonable. However, the food and drink prices are out of this world.
2020 年 1 月入住 2 晚
已验证

10/10 超赞

Jennifer

满意：清洁度、员工和服务、服务设施、住宿条件和设施
There are no other words other than Maroma is magical. Pictures don't fully capture its essence; it's felt the moment you arrive. The care and attention to detail for each guest is truly remarkable, and deeply genuine. My stay was unlike anything I have ever experienced in the best way possible. Every person who works here is so kind and helpful. Nestled between the jungle and ocean, it is such a reprieve from everyday life. The amenities are luxurious, and it is such a relaxing and peaceful environment. I will be back and recommend anyone to book a stay. It's well worth it.
2025 年 8 月入住 4 晚
已验证

10/10 超赞

Sarrah

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Belmond always delivers exceptional service—Belmond Maroma is no different. The staff are amazing the facilities, recently renovated, are impeccable.
2023 年 11 月入住 9 晚
已验证

10/10 超赞

Sarah

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Belmont Maroma is amazing! I have already looked into going back and we haven’t even left here. The food was fantastic which is always a big concern for me when traveling to Mexico as I’ve had bad experiences at an all inclusive resort in Mexico before. The food at Belmont was fantastic! Overall we had a blast and can’t wait to return.
2020 年 1 月入住 4 晚
已验证

10/10 超赞

Barbara

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was my third visit to the Maroma and I know I'll be back again soon. It is beautifully built and landscaped, the food is wonderfully prepared and varied, the staff is friendly and more than helpful, the rooms are lovely, the beach is perfect. Everyone works hard to make it as beautiful as it always is. My favorite thing? Seeing the sunrise over the beach. The jungle view from our terrace. Another favorite? A big dish of guacamole sitting at the bar in the late afternoon. Least favorite thing? Several loud children playing in the pool late at night. (This was never a problem during previous stays) An adults-only policy would be welcome. Thank you to everyone!
2020 年 1 月入住 4 晚
已验证

10/10 超赞

Morgan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very nice to have access to this everyday. One minor negative comment: tipping culture is out of hand and highly Americanized - minimum 18%-25% is expected for pretty much everything at the hotel and listed as suggested gratuity - including the breakfast which is included in price of the room. They give you a bill at the end of included breakfast with what your breakfast would have cost had you paid for it, and the amount is incredibly overpriced (i.e. around 80-100 USD for 2 persons) with the assumption you will tip 18-25% of that cost. At around 1,000 USD a night for a room, the hotel should ensure they pay their staff enough to not have to rely on tipping culture. Other parts of Mexico, including Mexico City have an expectation of 10-15% tips. Lastly, the saragassum was definitely present throughout our stay (August 2025) but the pools and option to go snorkeling nearby was sufficient to not affect our holiday. We sincerely appreciated our stay and look forward to staying again.
2025 年 8 月入住 1 晚
已验证

10/10 超赞

Morgan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Amazing hotel with local flora & fauna

Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very nice to have access to this everyday. One minor negative comment: tipping culture is out of hand and highly Americanized - minimum 18%-25% is expected for pretty much everything at the hotel and listed as suggested gratuity - including the breakfast which is included in price of the room. They give you a bill at the end of included breakfast with what your breakfast would have cost had you paid for it, and the amount is incredibly overpriced (i.e. around 80-100 USD for 2 persons) with the assumption you will tip 18-25% of that cost. At around 1,000 USD a night for a room, the hotel should ensure they pay their staff enough to not have to rely on tipping culture. Other parts of Mexico, including Mexico City have an expectation of 10-15% tips. Lastly, the saragassum was definitely present throughout our stay (August 2025) but the pools and option to go snorkeling nearby was sufficient to not affect our holiday. We sincerely appreciated our stay and look forward to staying again.
2025 年 8 月入住 3 晚
已验证

10/10 超赞

Cathrine

5 🌟🌟🌟🌟

Dette var høydepunktet på turen vår som var 4 uker i Mexico. Verdens mest sjarmerende hotell. En drøm å bo her!
2024 年 7 月入住 2 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s a beautiful resort in a beautiful location. Great staff, charming rooms, wonderful view and absolutely amazing service. This is one of the best experiences in MEXICO.
2021 年 3 月入住 4 晚
已验证

10/10 超赞

idris

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful resort
2021 年 3 月入住 1 晚
已验证

4/10 较差

真实旅客

满意：清洁度
不满意：住宿条件和设施，服务设施
Literally on the beach, could see the ocean and hear the waves at all times
2021 年 2 月入住 2 晚
已验证

10/10 超赞

RYAN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Charming and Authentic

Great staff, charming rooms with nice hammock on patio. The included breakfast is just fantastic. All food is well thought, prepared and of super quality just like everything at this place. Pricey, but very charming.
2020 年 11 月入住 2 晚
已验证

8/10 不错

Ma. Esther

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Viaje

El servicio excelente, la comida tbien aunque los precios son altos y el cuarto necesita una remodelacion
2020 年 11 月入住 4 晚
已验证

10/10 超赞

Beverly

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful view, customer service, and hotel. We rode out hurricane Zeta but we still enjoyed our stay. This is the place to stay if you want to feel like family.
2020 年 10 月入住 3 晚
已验证

10/10 超赞

Stephen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Fantastic Stay At The Belmond

Our stay at the Belmond Maroma was absolutely perfect. The service was spectacular. The staff was friendly and so helpful with anything we wanted. It's a beautiful resort in a beautiful location. I would highly recommend this hotel.
2020 年 9 月入住 7 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, excellent service and staff. Best beach in the world.
2020 年 2 月入住 4 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

maroma

another wonderful stay at Maroma. The people make this resort super special
2020 年 1 月入住 1 晚