葡萄牙度假村

「Everything perfect except the arrogant lady by reception does not know what is priority to take care. We were not be able to get our key and she kept my family wait outside of villa for 30 mins. after checking time. She claim that they cannot give us key since the room is still not be check up even it is ready. 」

「Arrived early Sunday morning and greeted with a very warm welcome and our room wasn’t ready but advised we would be contacted as soon as it became available. They went above and beyond our expectations and emailed to say that the room was ready When we arrived back at check in they had upgraded our room. Such friendly and help staff Special mention for Celia the guest relations manager Thank you so much for making it extra special Looking forward to returning next year 」

「Todo perfecto como siempre. Lo mejor el desayuno y el spa 」

「The resort has plentiful facilities and close to the beach. We are in the ocean suite and the room is nicely decorated and spacious The management is not up to a five star hotel standard. Firstly the dishes in the buffet restaurant, Jardim Colonial, were not very clean, some of which with stains. Having said that , the staffs in the restaurant are helpful. Secondly the food variety was not sufficient. Thirdly , on the last day, we went for breakfasts after checking out. We were told to...

「Toddler loved the outdoor playground. It was nice having a toddler potty, diaper pail, plastic dishes, step stool, and a welcoming stuffed animal to keep in the room. 」

「Superb」

「Didn't spend a lot of time inside the hotel because there are so much to see in Algarve. Rooms are really spacious and clean with a huge balcony. A relaxing stay except the buffet dinner where you have to check in with the receptionist and then queue at a certain area to wait for seating. Food (not so hot) and ambiance are totally canteen-like. The next day we spent some more to eat at the Japanese restaurant next door which is good in terms of food and service - but you only get 15 Euro credit...

「The room was quiet, the heat pump worked well, the water was hot, the pools were great. Very clean. We had trouble figuring out the cooktop and coffee machine, but the staff patiently taught us. Grocery store down the hill, and huge one at the mall nearby. Walking to Tavira wasn’t very nice, so we drove.」