Funchal Pregetter's Orchid Garden Hotels

"Pillows were bad! Bumpy and piling inside and pillow case was broken. Bedsheets are loosely prepared so they all come undone when you get into the bed. Breakfast was average, location was good and walkable. Cleanliness in bathroom could be improved. Staff were quiet nice. "

"Large comfortable room. Good bed. Spacious en suite. All staff were universally helpful and friendly. "

"Clean rooms, very friendly staff, great location within a couple of minutes walk from the seafront and resteraunts"

"Hotel is in very good location and has a parking garage. The parking is paid per day but the nearby parking is very limited or the same price, so it's worth it. The furniture is older but in good condition. I did not like the breakfast options, there are fruits, eggs, ham, sausages, some fresh juices but no vegetables. Excellent fruits though. "

"Great small hotel right in the centre of Funchal. Comfortable room and nice breakfast. The Guest Relations coordinator, Carolina, is wonderful. She was so helpful, kind and patient. Listened to us and found the right tours and places for us to visit ant to eat. She is a total credit to the hotel. 🙏"

"We did not hear from the host after repetitively requesting information until we were outside our stay. There was no information packet, that most vrbos have concerning trash, where to leave dirty towels, check out process, anything like that. There usually is information about the area like where to eat, attractions, ecetera and there was none of that. The kitchen was poorly stocked. The neighbors were very loud. Even after required quiet times."

"Clean room. Extremely friendly and helpful staff. Great gym that is never busy. Perfect location. "

"Communication with the host was a challenge. I asked for simple things like soap and towels and she responded by saying one bottle of soap was enough for 3 bathrooms and 1 bathroom towel per person was enough for 6 days. The door to the pool was hard to open and the host showed me how to open but made me feel like I should have been able to figure that out. She also asked me if I ever rented a house before which was an insult to me. Overall the host made it difficult to stay the house but we still enjoyed our time in Maderia."

"Clean room, regular cleaning and towel change during our stay, large pool, fixtures and fittings need updating."