Austin Roy Kizer Golf Course Hotels

"I had a good stay . Staff was wonderful . I would nit hesitate to stay here in the future"

"👍"

"The house was very clean and spacious. Enjoyed our stay. "

"The card/payment system was malfunctioning upon my arrival which delayed me settling in for the night after traveling & before business meetings the following morning, television/cable was out for the entire hotel for majority of my stay, and 1 out of 5 washers were working. This was determined after I attempted to use another washers. This required myself and other guests to manually transfer soaking wet clothing. Only one washer was labeled as out of order. Others had dirty standing water in them or would not wash at all. This led to wasted laundry product and time. Although there was a staff member that came into the area to mop up the water that dripped from wet clothing, I still had to go tell another staff member about the machines so that they would be properly labeled preventing others from wasting. Also, the amount listed on my receipt was lower than what I actually paid. That’s concerning and questionable."

"Great stay for us! Breakfast was nice! No issues."

"Decent place with free parking and nice pool. Good breakfast; happy staff in breakfast area."

"I was really disappointed with my stay. The hotel itself feels very outdated, and unfortunately, we had a major issue with our room. Our bathroom flooded twice during our visit, and the source of the problem was never identified. We did eventually figure it out when it flooded the second time. It was the sink and I’ll include the video. While the cleaning crew was kind and did their best to help, the front desk staff was unhelpful and dismissive. Despite the repeated flooding and uncertainty about the cause, we were never offered a room change or any real solution. Another letdown was the pool. It was advertised as a heated pool, but it was not heated at all, which was really disappointing. Overall, the lack of urgency and customer care from the front desk made an already frustrating situation worse. I wouldn’t stay here again unless significant improvements are made."

"Ac and Parking were fine. But not having coffee in the lobby because they only serve it during the breakfast hours is crazy very frustrating and rude about it when asked. Also the area that the lot was located was so small. People on top of each other. Probably will not stay here again "

"Breakfast could be longer but staff is amazing "