Bandar Seri Begawan Royal Regalia Museum Hotels

"Staffs are nice & friendly Lobby & hallways are clean & nice Room is very bad looking not meeting the hotel standard, I will consider that is motel Towel & shower curtain look very gross & dirty very old, toilet looks dirty & tank handle is broken Fridge is definitely gross, i don’t dare to put my food in used the fridge, smells & dirty Internet is very poor connection when i have to work on my computer Overall with the price I pay, i can’t complaint too much. "

"Friendly and helpful staff. We were in transit for 19hrs in Brunei. Our flight delayed and reached past midnight but the staff still waited and picked us up at airport. We had simple buffet breakfast at hotel. Then had city tour 9.40am - 3pm. Then sent us to airport. The bed was comfortable and room was clean. There was hot and cold water dispenser in the room. Thank you for all the complimentary services, it made our transit and first visit to Brunei an enjoyable and memorable one. "

"Room was well-kept and well-supplied. Toilet was clean n functional. Drinking water was ample. The AC n ventilation were awesome. Staff was the BEST. The staff is the MAIN REASON why wife and I had a great time. EVERYONE was warm and helpful. But the VERY BEST among the staff were ISMAIL (the bellman) and ARLYN (the service manager at the breakfast buffet). Wife and I had been to many countries and had stayed in numerous hotels. Ismail and Arlyn rank among the FRIENDLIEST and MOST HELPFUL people we had encountered. Ismail drove us to Gadong Night Market and gave us a lot of tips. Each time we see him, he always saw to it that our needs are met. He took care of our luggage with a smile on his face. Arlyn regularly came to our table during breakfast to check on us and ask us if there is anything we need. Her supporting staff were hardworking and courteous. There is one thing though that I need the hotel to WATCH OUT for. I noticed one time that there were 2 old men who were coughing in front of the food without covering their mouths. I know this is NOT the fault of the hotel but I did want to eat anymore the food at which those 2 old men coughed. Still, we had a GREAT TIME. I shall recommend Radisson to my family n friends. THANK YOU. "

"Yes very clean room and spacious. Bed is comfortable and spotless "

"There is no free airport shuttle service despite still being advertised, it was discontinued last year and now costs a minimum of $15. Additionally during my stay the pool was out of order and there was no hot water in the room. The staff were friendly but overall the hotel is pretty dirty with mould in the bathroom, it needs a good clean and to be taken better care of. "

"everything was lovely "

"Lovely new-looking room with great amenities, shower was hot with strong water pressure. The hotel is on a quiet side street and I hardly heard any other guests. The staff were very welcoming and a small issue I had with the iron in my room was resolved within minutes. My only tiny ask would be that they provide a room service menu in the room! "

"エアコンが寒すぎること以外は最高です。 私の部屋は窓際で雨漏りしました。 メンテナンスが必要そうです。"

"When I almost check out in the morning before 9am that day, the staff keep knocking at the door. I shouted I am showering and keep press the door bell also... so I quickly shower finished... However, the two staff just opened the door and bypass to go in... luckily, I latched the door and I just wrapped with a towel only... I just opened and they said I check out? which I still prepare to check out... very bad experience and rude to open bypass, lucky I am a man as my partner not here... what if a lady how? this is a very bad experience!!"