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"The staff here are beyond courteous and go lengths ahead to ensure every guests stay is as comfortable and memorable as possible. From the gorgeous room with it’s private onsen to the included kaiseki that was incredibly delicious, this place stood out and provided my fiancée and I with the stay of our dreams in Gora, Japan."

"We had a wonderful stay. The family room was clean, spacious, and very comfortable, with an amazing view of Mount Fuji. The staff was incredibly friendly and helpful, making us feel very welcome throughout our stay. We truly enjoyed our time here and would happily recommend this hotel."

"Everything was wonderful! The service was exceptional, the onset was amazing, food was soooo delicious, and hotel was very clean. LOVED everything! Can’t wait to go back. "

"The Ajisai Onsen Ryokan was an amazing experience. The hotel is small, quaint, peaceful and the Onsen's are fantastic. There are not enough words to describe the staff. Nagi, Namu, Rubi... the Chef, the cleaners were TOP Notch. Stayed for 6 nights and we ordered the 7 course Kaiseki meal for 5 nights. Delicious can't even describe what we ate. We are already planning a trip back to the Ajisai. The one on one Customer Service relationship is a 10 star in our book. Domo Arigato for soothing our souls,"

"It's one of the best hotel I stayed, it's clean and convenient, comfy and modern. I would love to stay here again next time."

"Staff was very kind & helpful, I liked that when we ate breakfast it was in our own little private section. We also got complementary drinks because of our Expedia status. Onsen was a good size for 2 people as well, view was amazing. Loved relaxing here."

"Beautiful room! Hotel staff were very nice and welcoming. Awesome accommodations! Will be booking here again on my next trip to Hakone! 10/10 "

"Check in was easy and smooth. The room was very clean. The toilet had its own room. Same with the excellent shower. Staff was excellent. They had free lockers where you could keep your luggage until check in time. Our only complaint was that they would not store our luggage after we checked out."

"Excellent "