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"Everything was wonderful. The beds are very comfortable. The view is beautiful from our room. We liked the craft beer they sell at the reception office. My only complaint is Min Americans have tattoos. We would like to use the spa service without being embarrassed by the warning, and without prejudice. Clearly tattoos are not associated with criminal behavior in most countries. Thank you so much."

"Im glad i booked a room with outdoor hot tub. I loved japanese rooms that consist of spacious view side and tatami floor; my room had split toilet and shower stall as well, which is massive plus bc i dislike UnitBath system. Lounge access was great with local specialty beverages and snacks. The premise has so many retails and entertainment places. The buffet offered wide varieties that went beyond my expectations. Overall, one if the best establishments in Kinugawa. The outdoor bath on the highest floor was massive plus. "

"We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience "

"Excellent servuce"

"Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too. "

"Great place to stay with helpful and smiling staff"

"Great value for the price"

"Ryokan was ok but no open restaurants nearby worth it. Place too far from Nikko main attractions."

"Friendly staff, clean rooms and convenient for both Tobu and JR railways. Plenty of eating and shopping choices nearby. "