Aberdeen Salvation Army Citadel Hotels

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"Great location and staff were excellent. Room could have been cleaner but was fine for 1 night"

"No wifi availability throughout duration of stay despite it being an advertised amenity. Wasn't asked how my stay was as I left. "

"Excellent central location. Nice new / modern hotel. Rooms are nice. "

"Great hotel for the price. Rooms clean and modern. Receptionists were friendly and very helpful. Centrally located. Would stay there again."

"Saty was good."

"We had a highly disappointing and unacceptable experience during our stay at this hotel. We checked out the very next day, and demanded a full refund of our 2 nights stay. The room was unclean, with visible dust and mold throughout. The carpet was worn out. Additionally, the bathroom ceiling leaked overnight, causing significant flooding on the floor. It was horrific. This left us in an extremely uncomfortabl and unsafe situation with electrical heating rail exposed in water. Unfortunately, the night manager was unhelpful and unresponsive. They were unable to provide a replacement room or even basic assistance, such as a mop to clean and dry the flooded floor. He provided us with a few towels to keep on the floor. Infact ironically he admitted that of the 116 rooms in the hotel we were the unlucky ones. This has been one of the most unsatisfactory hotel experiences we have ever encountered. We have formally requested a full refund for our stay. Expedia is expected to conduct thorough due diligence on the properties it lists to ensure they meet acceptable standards for its customers."

"Couldn't fault the place, quick check in, very friendly staff and a good breakfast."

"Really nice hotel, lovely staff and nice restaurant. Even the fussy eaters in our party were able to find several things they really liked."