Iskandar Puteri Sanrio Hello Kitty Town Hotels

"The hotel is in a good location and very spacious rooms. The room condition is not great upon closer inspection as there are a lot of small damages, but in general it was a pleasant stay and decent value for money. The breakfast was good. The staff at check in and maintenance staff were not very useful and I saw the cleaners hiding often on their phones, but when they did the work it was fine."

"A bit distance if you need to walk. Best is to drive car. Clean unit. Nothing to complain. Just need Grab or Car to access out of the hotel. "

"Stayed here for the 3rd time with my family. Still as impressive, staffs were super welcoming and helpful. However, this time round we have found the cleanliness in the room to have declined. We found a biscuit wrapper that does not belong to us on the bed. Which means that the bedsheets were not changed after the previous customers had left. During house keeping, for the bathroom only the floor mat was changed. Sinks and toilet were not scrubbed. Also to note that it would be good to brief staff not to discard travel sized amenities because my facial wash was discarded 😅 "

"Room is a little dark but view is fantastic. Had to change room because the air conditioning is not working."

"At first the room keys werent there and we had to wait, after informing them we will be there in 30 mins. Once we arrived in the room, the bathroom had water all around the seat and was totally wet like someone had just used it. The walls had discoloration and a smell. We have taken pictures."

"Terrific stay 👍 "