The poor experience for me.....
You charged me twice when I check-in, even I had payed on Hotel.com.
After I requested the counter staff to deal this issue, he still gave me wrong message....
I think you need to improve your employee training.....
Then, there are poor soundproof for some room style....we can know everything that neighbor does.
However, the environment is very clear.
真實旅客
於 2019 年 12 月住了 4 晚
8/10 不錯
真實旅客
商務旅客
2019年12月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
反應意見處理迅速服務快,房間舒適
真實旅客
於 2019 年 11 月住了 4 晚
10/10 優異
Shawn
伴侶同遊, 商務旅客
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stay was very good. Room could use some maintenance- cabinet door for refrigerator was
Falling of the hinges.
Shawn
於 2024 年 4 月住了 1 晚
8/10 不錯
Mark (Seattle)
2024年4月6日
讚好:整潔度和職員與服務
Mark
於 2024 年 4 月住了 2 晚
8/10 不錯
Siam (Walnut Creek)
商務旅客
2024年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
$40 per night for parking is ridiculous
Siam
於 2024 年 4 月住了 1 晚
6/10 一般
Kristina
家人同遊
2024年3月8日
不滿:設施服務
Did not let us have connecting rooms, gave away adjoining rooms to other single room guests even though I confirmed the adjoining rooms the day prior. Was such a hassle for our family with two children.