Independent Sears hotels

"This was our first time staying there and it was amazing. Thanks again."

"Very clean room & facility. Minimal breakfast choices an hour before closing time. Pet-friendly. Comfy bed. No premium tv channels."

"A hotel should not book rooms that are not fully ready to be used. There was no closet. No closet bar, no hangers. No hairdryer. No laundry bag. No exhaust fan cover in the bathroom. There was no counter to place toiletries on the sink while getting ready. The tiles in the shower near the drain stuck to my foot when I stepped on it and came off of the floor when I moved. And when we complained, we were informed that the hotel was under renovation and not all rooms had been everything guests needed. That doesn’t seem acceptable. The staff was helpfulc courteous and kind. The breakfast was good. We felt safe, just not comfortable. We didn’t feel like we got the amenities you normally get at a holiday inn, "

"The person who checked me in was very nice and helpful. the person who checked me out not so much. The room was swept and clean. The beds were made. the sheets were clean, but I don't know they had been changed. The covers had an odor to them from the middle down to the foot or at least the top cover did. Again, not sure they were changed so I sprayed Lysol on the beds. The shampoo & conditioner and lotion were like I had never seen, very stylish but empty. All towels & washcloths and hand towels were clean and a plenty. We had a long trip, and still had more travel so I didn't bother to call the front desk."

"The room was old and the furniture was worn. Not in very good condition. The room needs to be remodeled. New paint and furniture would be a good start. The breakfast was ok. No cooked items available. Just cereal and bagels."

"Out dated but for the price it should be expected"

"The room was clean & comfortable. Front desk staff, Drew was rude & unprofessional. I did speak with management & she said that she would deal with it. All the other staff members were courteous & helpful. My only other issue was housekeeping arrived at my door at 10:05am on the check out day. Check out time is 11am."

"Great hotel "

"We enjoyed the house and the lake was great experience for the kids to enjoy outdoors!"