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"Great location. The Chinese new year festival was right next-door. There's a lovely park with an ancient tea room and art exhibit nearby. Lots of shopping and restaurants. The bed is super comfortable with excellent sheets. The toilet is amazing. Breakfast is delicious."

"I recently stayed at The Westin Bund Center, Shanghai, and had an exceptional experience. The property is beautifully maintained, with every area feeling clean, modern, and welcoming. The hotel’s location is outstanding—close enough to walk to many major tourist attractions, yet set just far enough from the busiest parts of the city to provide a peaceful retreat at the end of the day. What truly sets this hotel apart is the staff. Everyone I encountered was friendly, motivated, and genuinely dedicated to providing great service. The team at the Westin Club Lounge deserves special recognition for their attentiveness and professionalism. I would especially like to highlight Gloria Ma, whose warm hospitality and exceptional service made my stay even more memorable. Overall, I highly recommend The Westin Bund Center for anyone visiting Shanghai. It’s a perfect combination of comfort, convenience, and outstanding service. I look forward to staying here again on my next trip."

"Excellent location. Greate customer service "

"Great room and great staff"

"Clean room and staff are great!"

"Liked the rotating restaurant on the top, great room with nice views. Clean!"

"Room was spotless. Staff was so helpful. Breakfast was great."

"Thanks to the entire staff from check-in to check-out, at the gym, pool, and on 17 who provided warm, friendly professionalism during a busy and challenging time."

"Everything was excellent from the breakfast to the entire room and the staff I 100% recommend. It’s the best place ever "