Memphis Shoppes At Hacks Cross Hotels

"Most of the desk staff was friendly polite and friendly! Skyler was amazing and helped get us checked in early! Thank you for your smile and professionalism after hours long travel! Your warmth made us feel better!"

"We were there on April 7th and the air conditioner did not work properly. Instead the heater went n and could not be turned off. The room temperature reached 80 degrees. No maintenance on site to help. We complained to desk staff who took our phone number but we never received a phone call back. We were having a good experience until that point."

"Did not "

"Clean/spacious room. Very friendly staff. Air conditioning worked very well! "

"Rooms weren’t clean had roaches stoves and microwaves were nasty "

"The room refrigerator and phone did not work. WiFi was too weak for streaming."

"Unfortunately, this was the only hotel caused me a problem during my roadtrip from Toronto to Houston. They did double charge on my credit card over Expedia charge which is not good at all. I don't need involve their payment and charging issues. It is waste of time. thanks."

"Good stay "

"Friendly staff, liked the room, really nice and the kids loved the pool and I loved the hot tub. "