Solihull Spa Hotel

"Grounds, staff, beds and linen, cuisine,facilities all excellent & value."

"Great facilities, good location.. could do with more chairs around the swimming pool."

"Great room and excellent facilities. Helpful staff and great amenities. Pillows in the room are a little too hard."

"Good size room with comfy beds and nice in room extras (hot chocolate and biscuits). Very convenient for NEC venues (short walk). Free parking and pool/jacuzzi a bonus. 2pm check in have plenty of time to relax before evening concert at pulse arena. Would stay again."

"The breakfast was buffet style breakfast, hot food (sausages, scrambled eggs, beans, tomatoes, crispy potatoes, black pudding) pastries, toast, bread, cereals, continental style meats and cheeses. The room was clean and spacious, bath with shower. Slept really well. Room was warm, although if I'd had a look at the thermostat I'm sure it would've been fine. Even though the hotel is on a busy street and roundabout. You'd never know, so quiet. Staff really freindly and helpful. Close to the trian station and 10 minute walk to the Bullring"

"Hotels.com offered an upgrade to a suite which I accepted and was confirmed in writing. Upon check-in was told that Hotels.com frequently do this even if the property is fully booked. Very disappointing. Room was ok. Quiet. Awful smell emanating from the toilet though."

"Good breakfast and great to have a free pool. Room too hot and noisy. Single glazed windows with commercial bins being moved around and emptied outside at 4am was not good for sleep! "

"The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across various corridors and up and down stairs making it difficult to navigate and move luggage around. Parking on site was helpful though £10 a night feels an excessive fee. When checking in an unsavoury duo walked into the hotel (after midnight) armed with alcohol and a hostile attitude - they were not staying at the hotel. Staff dealt with it well but I can’t help wondering why anyone can just walk into the hotel at anytime."

"Very helpful staff "