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"We had a fantastic stay at the Hilton at Gatwick’s South Terminal. We loved the room - the bed was massive and perfectly comfortable, and the bathroom was very clean with good water pressure and temperature in the shower. The staff were very friendly too, but the highlight for us was the breakfast. At breakfast there was a huge selection of breads, pastries, cereals, nuts and seeds, yoghurts and fruit, hot and cold drinks, cooked food and we especially appreciated the deli with salads, cheeses and hummus. Plenty of vegetarian/vegan options with many milk alternatives too. We’d stay here again for the breakfast alone! Dishes that ran out were quickly replenished and the dining area had a great vibe too. Some guests seemed not to have realised that there’s no need for a shuttle bus or taxi to/from this hotel as it’s actually connected to South Terminal through an indoor walkway, which you can find on the 1st floor of the airport parking. Look out for the signs with the Hilton logo when arriving at the airport. This hotel’s location is super convenient and we’d highly recommend staying here. We didn’t use the room service, but appreciated that it was an option when we arrived late at night after a full 24 hours of travelling. The only point perhaps worth mentioning is that the listing mentions the inclusion of robes/slippers but that wasn’t to be found in our room. We booked a standard room, so perhaps that’s only available in the more expensive rooms? "

"A phone in the room would have helped"

"Right next to a huge shopping mall"

"The water pressure in the shower was very poor. No real pressure."

"An aging property that is showing it..... No housekeeping during my 3 night stay. Internet in lounge a bit erratic. Buffet breakfast was good and evening meal excellently presented and enjoyable......customer service was Louis deserves special mention - first rate....!! Overall an enjoyable stay."

"First time visiting Staines on Thames. Absolutely fantastic "

"Great location, room was clean and spacious, Staff were amazing and helpful. Bar staff were amazing great to sit and have a chat with while having a drink."

"Didn’t use the gym, disappointed that a “Spa” hotel had no pool"

"Super easy and we were right by security for the morning "