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“Clean room, shops nearby”

“I made a reservation through Expedia/VRBO, and the host canceled less than 24 hours before check-in without providing any explanation. When I contacted Expedia, they were not aware that the reservation had been canceled. I then contacted VRBO, where the listing was posted. VRBO was unable to reach the host to determine the reason for the cancellation and could only confirm that the reservation had been active and fully confirmed in their system. As a result, I had to spend valuable time working……

“The door card only worked in one door of the three rooms, two of the three bathrooms were dirty with nail clippings and public hair in bath tub, there is no service by the pool so you have to go find food and drinks to bring in by oool, there also is no food in premises so that’s super inconvenient, the resort feel/ vibe is NOT here at all. We were in floor theee, every time we get off the elevator it smelt like absolute rock trash throughout the hallways. It was absolutely disgusting. I said……

“We had a wonderful stay! ”

“I could not have been happier with our entire experience at "Heavenly Hideaway". Our host was prompt and friendly and the condo was beautiful, relaxing and clean. Stagecoach Chairlift was literally right outside our door. We couldn't have asked for a better spot!”

“The condo was as described very clean, well stocked and furnishings were very nice. Great location walk to the beach the property grounds were very well kept. Great place to stay and very good location.”

“We have friends in this complex so we were familiar with the set up. Private beach, close to everything, relaxed and easy atmosphere. There are many upgrades to the property, the bathrooms are original which only adds to the charm. We could bring our dog which made our vacation even more special. Any question or concern we had were quickly answered by the hosts.”

“Very comfortable, clean unit and a short walk to a beautiful beach. The hosts are quick to reply to any questionsand provide lots of helpful information to get the most out of a Tahoe visit.”

“Very nice house in a great location! All the four bedrooms upstairs have central AC which, in the summer, can be really good. It’s close to the Nevada back side of Heavenly ski runs in the winter. It has a little slice of the lake view amidst the trees and wonderful sunset views. The house is thoughtfully appointed with everything one might need- hair dryers, good cooking utensils and pans, spices, coffee and filters, a drying rack for gear, a baby seat that attaches to the dinner table, and a……

“Host very supportive, very easy check in and thorough information provided about the home. It is a quiet neighborhood and The views are beautiful.”

“Please be aware that this is not a real VRBO property, but instead a time share. When we checked in, they tried to get us to attend a presentation in exchange for a free gift. They will try to sell you a time share. It's really not cool that this was not disclosed. It took forever for us to check in because of the upsell scam. The room was nice, and clean, and very spacious. However, we had trouble with our fire place, and one night we did not have hot water for a while. The location is……

“The home was very clean and friendly. The appliances were in great condition. We enjoyed an afternoon of grilling and hanging out. We enjoyed hiking all around the area and then we enjoyed returning to the house for a nice beverage ”

“A perfect family ski vacation stay, thank you!”

“Thoroughly enjoyable. Staff were very helpful. Would have given it 5 stars but the room service was terrible on the second night - cold and inedible. Missing items, received items we didn't order. Expected better at the Ritz.”