Southend-on-Sea Southend Pier Museum Hotels

"This place is great staff brilliant and very helpful "

"Nice place and nice people. Southend is brilliant. "

"Poor communication of unacceptable parking fee "

"Hotel looks very tired and needs updating Window seals have gone and on a very windy night that didn’t help "

"Staff friendly and attentive, cozy room, comfortable bar, nice breakfast freshly cooked."

"There was not really a beach to view"

"The penthouse was extremely clean upon arrival, we had a small issue at check in but the host answered promptly and we were able to inside the property with no further problems. The kitchen was stocked as described but not for 6, 3 tea cups, 4 glasses etc. overall the penthouse was comfortable and provided everything needed. It in a central area where access to public transport was easy. Noise at night is a problem this property it is situated in the central town area across from a bar or two and you can hear patrons leaving thought-out the night. Car parking is not onsite at the property its in a public car par where you have paid for parking 8am-6pm at 1.10 an hour that can add up quickly and was disappointing not to be called out in the property profile. "

"At the arrival there was a condom wrapper on the steps. We opened the front door and the smell hit us. Flat looked uncleaned; bathroom had stains on the floor and walls. Cobwebs in every room, stains on the walls. Problem with drain in the shower and the smell was terrible. Sofa needs adjusting as the arm rest loose. Carpet dirty, fan in the bedroom didn’t work. Fridge smelt and had brown stains on the glass shelves. Not what I expected nor paid for."

"Apartment was clean and exactly as stated in the advertisement! Only issue we encountered was the front door being locked and on latch at 2am… However the property manager responded within 10 minutes even at 2am in the morning. Excellent service!"